Italian-Romanian Email Support

@alitariq09061991

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

@RoxanaIoana87

Hi. My name is Roxana and im from Romania. I have graduated from the University of Foreign languages with a major in English and Italian. I have more than 14 years experience in customer support and call center and back office activities, so being polite and help customers is my speciality. I would love to hear details and help you with this project. Looking forward to hear from you. Thank you. Kind regards!

@InoovativeThink

I am a professional writer and multilingual translator offering accurate, culturally adapted translations while preserving the original tone and meaning. I deliver high-quality content across multiple languages, including editing, proofreading, and localization for global audiences. Expect reliable communication, timely delivery, and polished results tailored to your project needs.

@mudassran786

Hello, I’m a reliable and detail-oriented customer support agent with experience handling high-volume email inboxes and maintaining fast, professional response times. I’m comfortable managing **50+ daily inquiries**, prioritizing messages, and ensuring every customer receives a clear, friendly, and brand-consistent reply. I have strong written communication skills and a solid understanding of **polite, customer-first email etiquette**. I can accurately draft responses in the customer’s language, tag and escalate technical or billing issues, and document every interaction cleanly inside a ticketing system such as **Zendesk**. I also pay close attention to recurring questions and am proactive in suggesting templates, macros, or knowledge-base improvements to reduce repetitive work. I’m organized, reliable, and used to delivering a **cleared inbox each day**, along with a concise end-of-day summary highlighting escalations, common issues, and customer sentiment. I’m comfortable onboarding quickly using provided guidelines and templates and becoming a consistent, dependable voice for your brand. I’d be happy to share my availability and relevant experience and get started right away.

@alexcrs6969

Dear Hiring Manager, ​I am writing to express my strong interest in your bilingual agent position. As a medical student, I have developed a high level of discipline, attention to detail, and a genuine passion for helping people. I believe these qualities, combined with my language skills, make me an ideal candidate for your team. ​Why I am a great fit for this role: ​Bilingual Fluency: I am a native Romanian speaker and I am fully fluent in Italian. I can draft flawless, concise, and polite emails in both languages to ensure your customers feel heard and valued. ​Empathy & Tone: My medical background has trained me to communicate with empathy and clarity. I understand the importance of a "customer-first" language and maintaining a friendly, professional brand voice. ​Efficiency under pressure: I am used to handling high volumes of information daily. Managing 50+ emails and staying organized with tools like Zendesk is a task I can handle with precision and speed. ​Problem-Solver: Beyond just answering emails, I have the initiative to spot recurring issues and suggest improvements for your templates or knowledge base. ​I am looking for a stable part-time opportunity and I am highly motivated to keep your inbox clear and your customers happy. I am available to start immediately and can adapt to your required schedule. ​Thank you for your time and consideration! ​Best regards, Alex

@maxscender

i can help you. I will manage your Zendesk inbox by prioritizing ticket triaging to ensure high-priority shipping or billing issues are escalated before they breach SLA. A hidden challenge in high-volume Italian/Romanian support is maintaining the correct formal/informal registers across two different Romance languages; I will refine your macros to ensure the tone remains culturally appropriate in both, preventing "robotic" translations. To avoid the common bottleneck where internal teams get overwhelmed by escalations, I’ll implement a structured tagging and internal-note protocol that provides the exact technical context needed for one-click resolutions.

@soniap72

Salve io posso aiutare solo in italiano se avete bisogno potete contattarmi grazie mille. Sono madrelingua italiana donna

@Loveaa

Greetings! I’d like to apply for the Italian–Romanian Email Support position. I have 2 years of experience in customer service working with a Dutch dropshipping company using Shopify, where I handled a high volume of customer inquiries entirely through email. In my previous role, I worked daily with Gorgias and Zendesk for ticket management, warehouse follow-ups, and internal team collaboration related to stock availability, order issues, and delivery updates. I’m used to keeping response times low while maintaining a friendly, professional, and customer-first tone. While Italian and Romanian are not my native languages, I am confident in providing clear and polite email responses by using professional translation tools and adapting messages to match the brand’s voice. I always double-check wording to ensure accuracy, clarity, and a natural flow for customers. What I can offer: Experience handling 50+ tickets per day Strong background in Shopify, Gorgias, and Zendesk Clear documentation, tagging, and escalation of warehouse or billing issues Organized end-of-day summaries and proactive communication Willingness to suggest templates and improvements for recurring inquiries I’m reliable, detail-oriented, and ready to start immediately. I’d be happy to complete a test task or provide additional details about my availability. Thank you for your time and consideration. Best regards, Jean

@engramjadkhan007

Hi there, I’d be happy to support you as a reliable bilingual email support agent handling a high volume of customer inquiries in Italian and Romanian. I have proven written fluency in both languages and experience managing busy shared inboxes where speed, clarity, and a friendly, on-brand tone are essential. I can confidently handle 50+ messages per day, responding promptly to product questions, order follow-ups, and general inquiries entirely via email. I’m well-versed in professional business email etiquette and always prioritize a customer-first approach that builds trust and satisfaction. My core strengths include: • Monitoring inboxes during agreed hours and maintaining low response times • Writing concise, accurate replies in flawless Italian or Romanian based on the customer’s language • Tagging, escalating, and clearly summarizing technical or billing issues for internal teams • Maintaining detailed and accurate interaction records in ticketing systems like Zendesk Beyond daily operations, I proactively identify recurring questions and suggest improvements for templates, macros, or knowledge-base content to increase efficiency over time. I’m comfortable providing end-of-day summaries highlighting escalations, common topics, and overall customer sentiment. Best Regards, Amjad A.

@pvsysgroupinc

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@oscarb85

Hi! I can manage your high-volume inbox (50+ tickets/day) with professional support in Italian and Romanian. What I bring: • Bilingual Support: High-quality email handling for both markets. • Daily Efficiency: I will clear the inbox daily and provide end-of-day summaries. • Proactive: Ready to optimize your Zendesk macros and brand voice. • Availability: 40 hours/week, starting immediately. Fast learner, reliable, and detail-oriented. Best regards,

@mariafrancescam7

Hi! If you need someone reliable to keep your inbox under control, I can help. I’m a bilingual Italian–Romanian agent experienced with 50+ emails a day, fast responses, and Zendesk workflows. I keep the tone friendly, escalate issues correctly, and can also suggest template improvements. Available to start now.

@MariaLNica77

Native bilingual Italian–Romanian with a degree in Languages and Literature and C1 level in English, French, and German. I have over 20 years of experience in translation and in writing customer communications, with strong written fluency in both Italian and Romanian and a clear, friendly business email style. I am used to managing high-volume inboxes and delivering fast, accurate responses while maintaining a tone consistent with brand guidelines. I have worked with international clients on other platforms, receiving consistently positive feedback and building long-term collaborations, demonstrating reliability, attention to detail, and professionalism. I would be glad to support your inbox and become a dependable, friendly voice for your customers in both languages.