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Integration Development between Autotask and Servicely

$1500-3000 USD

Closed
Posted over 1 year ago

$1500-3000 USD

Paid on delivery
Our client is an IT services company, providing IT Technical support to clients around the world. They currently use Autotask to manage the lifecycle of support activities. Time entries are added to tasks completed in Autotask to track support effort. We are looking for the development of integration that allows Autotask time entries to create timecards record in Servicely. TECHNICAL SCOPE Desired Result: Extract Time entries from Autotask API and create time cards for each time entry against a monthly timesheet High-Level Requirements: 1. Extract Task Number / Short Description / Comments / Time Stamp / Total Hours from every Autotask job that an engineer has worked on 2. Create a monthly Timesheet automatically on the 1st of the month specific for the Autotask time entries (scheduled Template) 3. Daily extract of the time entries from the day before with the fields in point 1 4. Create a timecard for each time entry against each job, and allocate extracted time entries to the relevant time sheet 5. One way extract, initiated from Servicely, once a day ASSUMPTIONS Developer will be responsible for the Servicely integration side, Single integration point for authentication is available User acceptance testing (UAT) will be conducted by nominated company representatives OUT OF SCOPE • Enabling multiple integration points for authentication. • Cleaning of extracted data that is required to be imported into Servicely. • Development or customisations to OOTB processes on the Servicely platform. • Coordination of UAT activities on customer side. • Configuration of Autotask integration interfaces. • Development or customisations of new business processes or capabilities on the Servicely platform.
Project ID: 35383370

About the project

12 proposals
Remote project
Active 1 yr ago

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About the client

Flag of PHILIPPINES
Cebu City, Philippines
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Member since Apr 26, 2021

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