Customer Experience Jobs

Affiliate marketing company seeks a detail-oriented freelancer to conduct a concise UX/UI review of an online sportsbook or gaming site. The ideal candidate will provide simple feedback on user experience throughout from the registration to betting process. Your insights will help guide our understanding of the current market and improve information to our users. Experience with betting is not required. Bettors who are on a "self excluded" list are not eligible to participate. Specific instructions will be provided. Total work should not take any more than a couple hours.

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I already have WordPress and the theme in place; what I am missing is a WooCommerce professional who can turn the blank install into a fully-functioning store that behaves exactly like our current Booqable site. Your job starts by configuring the theme settings and WooCommerce options so every page—from catalogue to cart—looks polished and consistent. Around 100 products (it will sit somewhere between 51 and 200) need to be uploaded with images, variations and accurate meta data, then placed into the right categories so customers can find them quickly. The checkout must mirror Booqable’s flow. That means: • customers can pay as guests or logged-in users, • several payment gateways run smoothly side-by-side, and • a bond and a deposit is automaticall...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I’m scaling an online business and need a native-level English communicator who can jump straight into our live-chat queue. Your day will revolve around answering real-time questions on three fronts—our main website, our social-media inboxes, and a couple of third-party marketplaces where we list products. Every message you handle influences conversion rates and customer loyalty, so clarity, speed, and a friendly tone are essential. Prior experience isn’t mandatory; I’ll walk you through the brand voice, product line, and the chat console we use (think Intercom, Facebook Messenger, and similar tools). What matters most is that you write crisp, grammatically perfect English, absorb information quickly, and keep cool when several chats land at once. You’ll be...

I run a growing pipeline of service-based offers that span B2B, B2C, and professional consulting, and the audience is just as varied—high-end decision makers, price-sensitive shoppers, and everybody in between. Your task is simple to describe yet demanding to execute: turn qualified leads into signed agreements. Expect to handle discovery calls, tailor a pitch on the spot, navigate objections, negotiate terms, and lock in the deal. I’ll feed you leads through the CRM, make my calendar available for quick debriefs, and keep marketing assets ready so you’re never short of collateral. What matters most is your closing ratio and your ability to move prospects across very different verticals without losing momentum. Deliverables • Closed deals recorded in the CRM with c...

We are hiring a person with an American accent to make phone calls for our US-based web development firm. Your Position: We are a growing web development firm seeking to fill a commission-based position. The role involves contacting business that have received our letter detailing critical issues with their websites and how our agency can assist. One week after the letter is sent, you will follow up with these businesses to encourage them to engage our services. Successful conversions will result in pay for you. Throughout the website development process, you will also conduct video calls with clients to discuss the project and discussing any other necessary information regarding their website.

I am looking for a commission-based sales closer to sell a POS (Point of Sale) system to businesses and bring me confirmed, ready clients. Your job is to: Find businesses that need a POS system such as restaurants, retail shops, cafes, pharmacies, salons, supermarkets, and similar businesses Pitch and present the solution to them directly Close the deal yourself Hand me the confirmed client so I can handle installation and setup You handle the full sales process — I handle the delivery. What you will earn: 40% commission on every closed sale No earnings cap — sell more, earn more Payment sent immediately after each confirmed client is delivered Who I am looking for: Experienced in sales and closing deals Confident communicator who can convince business owners Self-motivate...

I need a skilled visual merchandiser to refresh the in-store and window displays at my two artisan chocolate shops in New York City. You’ll be working with an existing brand guideline deck—colour palette, typography, and core storytelling pillars are all defined—so the task is to translate that framework into eye-catching seasonal executions that feel fresh yet unmistakably “us.” Scope • Two physical locations. • Full window concepts plus interior focal points (gondolas, feature tables, impulse areas at POS). What I’m after Above all, the displays must: 1. Spotlight new products as the hero. 2. Encourage dwell time and impulse purchase. 3. Be practical for staff to maintain between your scheduled visits. Deliverables • ...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I own a home store that sells bed, bath, kitchenware and lights. I require someone to advise on optimising the store visually and arranging products.

Our customers reach out around the clock via live chat and email, and I need a warm-hearted problem solver who can step in, pick up a conversation mid-stream, and close it with genuine care. You’ll read between the lines, identify the real issue, and deliver a clear, concise solution that leaves the customer feeling heard and valued. Here’s what success looks like for me: every ticket answered within agreed response times, consistent tone that matches our brand voice, precise documentation of each interaction in our help-desk platform, and proactive feedback whenever you spot patterns that could improve our product or processes. If a question falls outside your scope, you’ll flag it and keep the customer updated rather than leaving them waiting in the dark. I value ...

I need a reliable professional who can take the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet,gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise notes in the CRM • Maintain average call handling time without rushing the customer &...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

I run a fast-growing technology firm and need reliable help with our job-candidate pipeline. Your core role is twofold: first, craft sharp, role-specific interview questions that reveal both technical depth and soft-skill fit; second, hop on live calls to conduct the interviews themselves and capture concise assessments for our hiring panel. Because these are job interviews in the tech sector, an assured command of English at native or C2 level is essential—you’ll be guiding candidates through sometimes complex discussions and must sound clear and professional at all times. A U.S. accent is a plus, but what matters most is fluency, confidence and cultural familiarity. You should have a stable, high-speed connection that handles back-to-back video calls without glitches and the...

I’m building a full-service marketing agency that is just starting to take shape, and I’m ready to share both the workload and the upside with someone who lives and breathes sales and business development. If you’re still early in your career yet driven to prove yourself, this is a chance to grow into a leadership role, earn equity, and help steer everything from positioning to client acquisition. Your day-to-day would revolve around finding new prospects, nurturing warm leads, closing retainers, and shaping scalable sales processes. You’ll collaborate with me on strategy, pricing, and service packaging while I handle most of the delivery work on the creative and campaign side. Together, we’ll iterate fast, refine our offer, and build the kind of reputation t...

We are a Agro start up with our flagship product A2 Gir Cow Ghee () We are in the process of beta launch campaign of our ultra premium ghee in 2 high-end gated communities in Mumbai ( Lodha Park and World Towers - Worli) . - MRP : Rs 1170 ( 300 ml) , Rs 1989 ( 550 ml) , Rs 2999 (1180 ml) - They are around 20000 UHNW individuals here. - I stay in Lodha Park and run a close knit Whatsapp group ("Sakshm - Gau Seva") which has patrons and donors which supports a gaushala. For starters would like to integrate (already live but needs some tweaks ) → WhatsApp (have a dedicated no. for this) → Payment → Customer Database Scope of Work : Customer Journey Lead Generation Website ↓ Zoho Form ↓ Zoho CRM ↓ WhatsApp/Call ( integrate with Interakt) Custome...

Project Overview: We are exploring opportunities in the electric vehicle (EV) ecosystem and need a freelancer to conduct primary market research with e-rickshaw drivers, auto-rickshaw drivers, and fleet owners. The objective is to identify the key challenges, pain points, unmet needs, and business opportunities related to electric vehicles. Scope of Work: Interview approximately: 70–100 e-rickshaw and auto-rickshaw drivers 15–20 fleet owners/operators Conduct surveys through face-to-face interviews, phone calls, or a combination of both. Conduct survey of drivers and fleet owners/operators nearby Noida sector -62, Noida Electronic City and Labour Chowk Gather insights on: Vehicle performance and reliability Battery-related issues (charging, swapping, replacement costs, batter...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

Key Responsibilities Identify and generate new business opportunities Reach out to potential clients via platforms (Upwork, LinkedIn, email, etc.) Pitch company services and convert leads into clients Handle client communication and requirement gathering Coordinate with internal team for project execution Maintain client relationships for long-term business Requirements Basic understanding of IT services / web development (preferred) Experience in bidding platforms (Upwork, Freelancer, etc.) is a plus Self-motivated and target-oriented Ability to work independently Compensation Commission-based only (No fixed salary) Attractive commission on each successful deal closure Work Mode 100% Remote Flexible working hours

I have a fresh line of high-margin boating equipment ready for the U.S. market and need them physically placed in front of decision-makers. Your mission is to visit showrooms, yards, and trade events, demonstrate the product, and close supply agreements on a commission-only basis. Who you will speak to • Dealers & rental companies nationwide The profile that succeeds here • Industry-specific knowledge of the marine sector • Proven sales track record with tangible results • An existing network you can activate immediately What you will actually deliver 1. On-site or trade-show presentations that generate interest and quotations 2. Signed purchase orders or supply contracts reported weekly 3. Brief call reports in CRM (or simple sprea...

I run Gotcha!, an AI-SaaS MVP agency that sells a single, easy-to-pitch package for $3,500 and backs it with a 14-day delivery guarantee (or the client pays only half). I need seasoned IT sales professionals who can both generate their own leads and, whenever possible, carry the conversation through to a signed agreement. Here’s how the commission works: • Bring us a lead that we convert and you collect 30 %, that’s $1,050 on every sale. • Close the deal yourself and the share jumps to 40 %, or $1,400 per client. You’ll receive a concise product brief, demo access, and direct contact with our technical team so you’re always equipped to answer prospects’ questions. The rest, channels, cadence, and style, is up to you. Deliverables I’m lo...

I’m expanding our UK-based hotel and travel platform and need help right away. I have three openings—Front Desk Coordinator, Administrative Assistant and Chinese-English Translator. All roles require fluent spoken and written Chinese, a friendly and patient attitude, plus the legal right to work in the UK. Full-time or part-time arrangements are both possible, and some tasks (especially translation) can be handled remotely. Pay starts from £3K per month with performance bonuses. If you have experience in hospitality, travel, customer service, or professional translation, I’d love to see what you have accomplished. Please apply with samples or brief summaries of past work demonstrating the skills relevant to the position you are interested in. I am looking to onboa...

MUST SPEAK ENGLISH WELL, MUST UNDERSTAND COLLEGES AND FOOTBALL AT A DECENT LEVEL AND MUST HAVE VIRTUAL SALES EXPERIENCE. I need a commission-only sales consultant who can log in from anywhere, meet qualified prospects in pre-scheduled virtual appointments, and confidently promote our digital recruiting platform to football programs. Your focus is simple: showcase the value of ’s four service packages so more high-school athletes earn the scholarships they deserve. Because every call is already booked for you, your time goes straight into rapport-building and closing. A working knowledge of American football (tackle and flag) is essential; you’ll be speaking with coaches, parents, and athletes who expect you to “speak their language.” What you’ll have at yo...

I need a reliable professional who can take the front-line phone load for my business—well over 50 calls every day—and keep the experience warm, clear, and efficient. Calls come in for everything from product availability to basic troubleshooting, so you’ll be expected to greet, gather details, resolve what you can on the spot, and escalate only when absolutely necessary. Alongside the phones, I also receive a steady flow of general-information emails. When you’re not on a call, you’ll reply to those messages using our brand voice and a set of ready-made response templates; if something falls outside those templates, you’ll flag it for me. Key deliverables: • Answer and document every incoming call in our cloud VoIP system and log concise no...

Hi there, We are looking to hire a dedicated customer support agent to help us talk to our clients every day. Basically, we need someone with really good, fluent English and strong communication skills to handle our daily replies. You would need to be available throughout the full week (all 7 days) to make sure our clients get quick answers and feel taken care of. You won't just be answering basic questions, though. Whenever a client runs into a technical issue or a bug, your job will be to figure out what is going wrong, gather the details from them, and report it straight to our dev team so we can fix it. I get a lot of automated bot bids on here, and I really want to work with a real human. Since attention to detail is super important for spotting those technical bugs, please d...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

We are seeking a highly motivated, independent Sales Representative to join Velvet Crafts—a premium custom design studio specializing in digital and print-ready graphic assets for everyday consumers hosting DIY life milestones (weddings, milestone birthdays, baby showers, and seasonal events). The B2C DIY market is massive and completely uncrowded compared to corporate B2B sales, offering an incredible landscape of everyday people ready to purchase custom event stationery and signage. IMPORTANT PAYMENT STRUCTURE: Please read carefully before bidding. This is a 100% pure commission-based role. There is no fixed hourly base salary, retainer, or upfront lead-acquisition budget provided. What We Offer: High 20% Revenue Split: Because you are managing the full sales lifecycle, we offer a...

I have a new cosmetics line and need an review our skincare product.

I’m looking for a reliable agent to handle day-to-day customer inquiries sent to our Outlook mailbox. Your role will be strictly email support, focused on basic troubleshooting—clarifying product features, walking customers through simple fixes, and escalating anything complex. Key points: • Channel: Outlook only (no live chat or phone). • Scope: Basic troubleshooting and clear, friendly responses; no in-depth technical work or billing tasks. • Tone: Courteous, concise, and brand-aligned—each reply should read as if it came from our in-house team. • Tracking: Keep an internal log of issues resolved and flag recurring questions so we can improve our FAQ. If you have solid written English, a calm problem-solving style, and experience working from...

Project Overview We are hiring Taiwan-based English speakers for an AI audio data collection project. Participants will complete simulated customer service conversations using scripts provided by our team. These recordings are used solely for AI training and research purposes. No real banks, financial institutions, or customers are involved. All recordings are completed through an automated phone-based IVR system. Responsibilities Review a short role-play script Deliver the script naturally in a conversational tone Call a phone number provided by the project team Enter your assigned IVR Speaker ID Perform one role per call (Customer or Service Agent) Speak clearly and naturally throughout the session Pause briefly after completing the dialogue before ending the call Req...

Chcę systematycznie poprawić wizerunek naszej firmy, koncentrując się przede wszystkim na recenzjach i ocenach w Google. Zależy mi na praktycznym planie, który zachęci realnych klientów do pozostawiania pozytywnych, autentycznych opinii. Co jest potrzebne • Krótka analiza obecnego profilu Google Moja Firma – punkt wyjścia do dalszych działań. • Strategia „zachęcania klientów do pisania recenzji” uwzględniająca etyczne, zgodne z regulaminem Google metody (np. e-maile posprzedażowe, kody QR, prośby ustne).

Busco apoyo continuo para mi práctica de banca privada, donde gestiono más de 50 clientes de alto valor. El foco principal será la gestión de clientes, asegurándote de que cada interacción sea puntual y profesional. Necesito que te hagas cargo de: • Programación de reuniones: coordinar agendas, confirmar asistencia y gestionar recordatorios. • Manejo de correspondencia: filtrar correos, redactar respuestas iniciales y mantener un tono impecable. • Archivo de documentos: organizar contratos, reportes y estados de cuenta en un sistema digital ordenado y fácilmente accesible. • Organización de eventos: planificar pequeños encuentros con clientes y supervisar detalles logísticos. Valorar&ea...

Saya mencari seseorang yang bisa mengambil alih balas-chat di akun WhatsApp bisnis saya. Fokus utamanya adalah penjualan/promosi: setiap pesan masuk perlu dijawab cepat dan disertai Informasi Produk Baru yang sudah saya siapkan. Tugas utama: • Membalas chat pelanggan di WhatsApp sesuai skrip dan panduan produk terbaru. • Menjalin percakapan ramah agar calon pembeli tertarik dan akhirnya melakukan order. • Mencatat pertanyaan umum serta feedback pelanggan agar saya bisa memperbarui materi promosi. Saya akan menyediakan: – Ringkasan fitur dan manfaat produk, gambar, serta harga terkini. – Akses ke akun WhatsApp Web selama jam kerja yang kita sepakati. Dibutuhkan: – Respons cepat (idealnya <5 menit saat online). – Bahasa Indonesia y...

Quiero incorporar a mi equipo a un profesional que ya haya vendido con éxito campañas de redes sociales y publicidad online. Conoces bien el valor de un buen funnel, dominas el discurso consultivo y disfrutas midiendo tu rendimiento por los objetivos alcanzados. La dinámica es 100 % remota y se remunera exclusivamente por comisión sobre cada venta cerrada, por lo que necesito a alguien con alta autonomía y apenas supervisión. Si manejas tu propio CRM o ya cuentas con una cartera de contactos B2B, mejor todavía; aquí tendrás un proyecto estable y espacio para crecer. En tu propuesta cuéntame de forma concreta tu experiencia reciente en la venta de estos servicios: facturación generada, tipo de clientes y logros c...

Necesito que tomes el relevo de mi línea de atención telefónica para resolver consultas técnicas básicas de nuestros usuarios. Todas las llamadas que recibirás giran en torno a problemas comunes y procedimentales (Nivel 1), como restablecimiento de contraseñas, configuración inicial del dispositivo y verificación de conectividad. Lo que busco de tu parte: • Responder cada llamada dentro del horario acordado, guiando al usuario hasta dejar el problema resuelto o, si excede el alcance de Nivel 1, canalizarla internamente. • Registrar en nuestro CRM un resumen de la incidencia, acciones realizadas y resultado. • Mantener un tono empático, claro y profesional en todo momento. Trabajo exclusivamente...

Necesito apoyo especializado para conseguir mi primer puesto como vendedor de atención al cliente vía WhatsApp dentro del sector de Alimentos y bebidas. Valoro, sobre todo, la comunicación efectiva y, aunque aún no tengo experiencia previa en servicio al cliente, estoy dispuesto a aprender rápidamente. Busco que me ayudes a:mi • Pulir un currículum claro y orientado a ventas por chat. • Redactar un mensaje de presentación corto y convincente para enviar por WhatsApp o correo. • Identificar al menos cinco vacantes reales en empresas de Alimentos y bebidas que requieran atención al cliente por WhatsApp. • Practicar breves simulaciones de respuesta a consultas típicas de clientes, reforzando la comunica...

Saya mencari seorang yang dapat menangani obrolan langsung untuk pelanggan kami. Fokus utama Anda adalah menjawab pertanyaan teknis dengan cepat, sopan, dan akurat. Tugas inti: • Membalas chat pelanggan secara real-time selama jam kerja yang telah disepakati. • Memecahkan masalah dasar terkait produk dan memberi panduan langkah-demi-langkah. • Mencatat setiap percakapan di sistem tiket internal agar mudah ditelusuri. • Meng-escalate kasus kompleks ke tim teknis senior bila diperlukan. • Menjaga nada percakapan tetap ramah, jelas, dan konsisten dengan gaya merek kami. Yang saya butuhkan dari Anda: • Pengalaman sebelumnya dalam layanan pelanggan berbasis chat, khususnya dukungan teknis. • Kemampuan mengetik cepat dan menyusun jawaban ringkas namun informa...

Tenho uma loja construída em WooCommerce e preciso de ajuda para colocar menos de 50 produtos no ar. Procuro exclusivamente uma profissional brasileira que resida no Brasil, pois preciso de alguém que já domine o idioma, os padrões de acentuação e, principalmente, as particularidades do nosso mercado (medidas, formatos de preço, variações de envio, etc.). Todo o conteúdo já está pronto: título, descrição, imagens, preços e variações. A sua tarefa será: • Inserir cada item no WooCommerce, garantindo que fotos, atributos, categorias, tags e estoque apareçam corretamente. • Revisar acentuação e formatação para ...

Saya mencari seorang yang dapat menangani obrolan langsung untuk pelanggan kami. Fokus utama Anda adalah menjawab pertanyaan teknis dengan cepat, sopan, dan akurat. Tugas inti: • Membalas chat pelanggan secara real-time selama jam kerja yang telah disepakati. • Memecahkan masalah dasar terkait produk dan memberi panduan langkah-demi-langkah. • Mencatat setiap percakapan di sistem tiket internal agar mudah ditelusuri. • Meng-escalate kasus kompleks ke tim teknis senior bila diperlukan. • Menjaga nada percakapan tetap ramah, jelas, dan konsisten dengan gaya merek kami. Yang saya butuhkan dari Anda: • Pengalaman sebelumnya dalam layanan pelanggan berbasis chat, khususnya dukungan teknis. • Kemampuan mengetik cepat dan menyusun jawaban ringkas namun informa...

Dispongo de una base de datos con clientes fríos y quiero convertir esas oportunidades en ventas reales. Busco a alguien que: • Gestione un sistema de seguimiento mixto, combinando las automatizaciones que ya tengo con acciones manuales para no perder ningún lead. • Inicie el primer contacto por Telegram y WhatsApp cuando sea conveniente y, en la fase avanzada, haga llamadas telefónicas para cerrar la venta. • Se comunique con soltura tanto en castellano como en inglés, adaptando el tono y la propuesta a cada idioma y perfil de cliente. Entrego la base de datos y las plantillas preliminares de mensajes; necesito que optimices los scripts, realices el outreach diario, mantengas un registro claro de cada interacción y me envíes...

Saya berniat menekuni bisnis e-commerce dan ingin belajar langsung dari praktisi berpengalaman. Fokus utama saya adalah membangun Customer Support yang cepat, ramah, dan mampu menjaga loyalitas pelanggan. Yang saya harapkan: • Penjelasan dasar model bisnis e-commerce hingga saya benar-benar memahami alur penjualan online. • Panduan lengkap menyusun alur Customer Support: pemilihan kanal (chat, email, media sosial), template respons, dan standar waktu tanggap. • Tips praktis meningkatkan kepuasan pelanggan: penggunaan CRM, automasi pesan, serta cara menangani keluhan secara profesional. • Studi kasus atau contoh nyata agar saya bisa melihat penerapannya secara langsung. • Sesi tanya jawab terjadwal—boleh melalui Zoom, Google Meet, atau platform sejeni...

Saya berniat menekuni bisnis e-commerce dan ingin belajar langsung dari praktisi berpengalaman. Fokus utama saya adalah membangun Customer Support yang cepat, ramah, dan mampu menjaga loyalitas pelanggan. Yang saya harapkan: • Penjelasan dasar model bisnis e-commerce hingga saya benar-benar memahami alur penjualan online. • Panduan lengkap menyusun alur Customer Support: pemilihan kanal (chat, email, media sosial), template respons, dan standar waktu tanggap. • Tips praktis meningkatkan kepuasan pelanggan: penggunaan CRM, automasi pesan, serta cara menangani keluhan secara profesional. • Studi kasus atau contoh nyata agar saya bisa melihat penerapannya secara langsung. • Sesi tanya jawab terjadwal—boleh melalui Zoom, Google Meet, atau platform sejeni...

Saya mencari seorang yang dapat menangani obrolan langsung untuk pelanggan kami. Fokus utama Anda adalah menjawab pertanyaan teknis dengan cepat, sopan, dan akurat. Tugas inti: • Membalas chat pelanggan secara real-time selama jam kerja yang telah disepakati. • Memecahkan masalah dasar terkait produk dan memberi panduan langkah-demi-langkah. • Mencatat setiap percakapan di sistem tiket internal agar mudah ditelusuri. • Meng-escalate kasus kompleks ke tim teknis senior bila diperlukan. • Menjaga nada percakapan tetap ramah, jelas, dan konsisten dengan gaya merek kami. Yang saya butuhkan dari Anda: • Pengalaman sebelumnya dalam layanan pelanggan berbasis chat, khususnya dukungan teknis. • Kemampuan mengetik cepat dan menyusun jawaban ringkas namun informa...