Freelancer logo How It Works Browse Jobs Log In Sign Up Post a Project
Find Jobs
Find Freelancers
Get Ideas
Resources

Hire expert
Technical Support Specialists
for any job

Millions of people use Freelancer.com to turn their ideas into reality.
Hire a top Technical Support Specialist now
Trusted by leading brands and startups
NASA IconDeloitte IconFacebook IconAirbus IconAmazon Icon

Showcased work from our freelancers

Get some inspiration from Technical Support projects
Game.
Discover More
Game.
$50 USD in 9 days.
Package Design.
Discover More
Package Design.
$110 USD in 4 days.
Music Video.
Discover More
Music Video.
$300 USD in 12 days.
Interior Design.
Discover More
Interior Design.
$269 USD in 14 days.
Poster.
Discover More
Poster.
$100 USD in 3 days.
Flyer Design.
Discover More
Flyer Design.
$15 USD in 1 day.
Concept Design.
Discover More
Concept Design.
$100 USD in 10 days.
Socials Post.
Discover More
Socials Post.
$50 USD in 6 days.
Discover more work from freelancers See more work

As featured in

VentureBeat Logo

The world's largest marketplace

Millions of users, from small businesses to large enterprises, entrepreneurs to startups, use Freelancer to turn their ideas into reality.
56.6M
56.6M
Registered Users
20.9M
20.9M
Total Jobs Posted

How to hire a great freelance Technical Support Specialist

Why hire a freelance tech support worker? Tech support is one of the most utilized forms of customer service offered by companies today. As technology becomes more and more ingrained in our culture, a growing number of companies are choosing to offer technical support for their products, websites and apps.
Tech support campaigns come in all shapes and sizes—high call volumes over a short duration, high volumes over a long period of time, shorter campaigns over several days or weeks, and small, ongoing telemarketing campaigns.
The topic and subject matter of the campaign can vary as well, from highly technical products to basic website and application support  just to name a few. When approaching a tech support campaign, it is important to ensure that the proper tech support agents are selected to ensure the maximum impact of tech support activities.
Tech support agents should be knowledgeable of the product and field that they are discussing, as to be capable of intelligently and clearly communicating with the customer contacting the company for tech support. An intelligent, capable agent lends credibility to the organization and the tech support campaign and increases the level of customer satisfaction and brand loyalty that can result from excellent tech support.
That being said, choosing the right online tech support company is absolutely critical to the success of the campaign. Where can these tech support solutions be found?
The answer is Freelancer.com. Freelancer.com has an incredible wealth of freelance tech support workers for hire that are sure to meet your organization’s tech support needs. You will be able to find an independent tech support solution with ease using the plethora of tools available to employers using the Freelancer platform. It’s as easy as posting a public project. Post your project for free. Simply write a detailed description of your telemarketing needs and in no time independent tech support specialists will be flocking to your project, offering competitive bids for their services.
Does your project require a certain set of skills or experience? Not a problem! Use the Freelancer Directory to find the perfect tech support specialist to work your campaign. View his or her public profile and offer to hire them directly from their profile.
With all of the talented tech support agents on the site, it’s completely understandable if you become overwhelmed by the decision you’re about to make. It’s a good problem to have! Fortunately, the Preferred Freelancer Program has identified the site’s top tech support talent and made it directly available to you! By hiring one of Freelancer.com’s talent recruiters, your project will be shared with the best tech support agents on the site.
Just like public projects, these Preferred Freelancers will offer competitive bids along with their proposals on how to make your telemarketing campaigns the very best they can be. Talk with the Preferred Freelancers and your Recruiters about the bids and from there you can make an informed decision on which tech support specialist to proceed with.
Still having trouble deciding? Your Recruiter can even provide their personal recommendation as to which tech support agent to hire! Between your Preferred Freelancer and Recruiter, you’ve got a winning team!
Finding a tech support solution on Freelancer.com is as easy as ever, so what are you waiting for? Kickstart your tech support activities today by finding your next tech support specialist at Freelancer.com.
 
API upsell image
Freelancer Enterprise

Company budget? Get more done for less

Use our workforce of 50 million to help your business achieve more.
Contact us
API upsell image
Freelancer API

50 million professionals on demand

Why hire people when you can simply integrate our talented cloud workforce instead?
Contact us

How hiring a Technical Support Specialist works

Post a Job

1. Post a job

Tell us what you need done in seconds.
Choose a Freelancer

2. Choose freelancers

Get your first bid in seconds and choose from the best.
Track Progress

3. Track progress

Chat with your freelancer and review their work 24/7.
Pay Safely

4. Pay safely

Only pay when you're completely satisfied.

So what are you waiting for?

Post a project today and get bids from talented freelancers
Hire a top Technical Support Specialist now

Looking for freelancers for other types of work?

Time Management Procurement ANOVA Data Analytics Spreadsheets Data Architecture Phone Support General Office Excel VBA Helpdesk Data Entry Software Documentation ABBYY FineReader Email Handling Virtual Assistant Data Extraction Chat Operation Typeform Typing Investment Research
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2021 Freelancer Technology Pty Limited (ACN 142 189 759)
There is no internet connection
Loading preview